What this code means You do not have permission to perform this action.
Modules where it appears Primary module: Identity and Access. This code can be returned by the Eprecus web portal, public API, or supported mobile application whenever that client invokes the affected module. The exact screen or endpoint depends on the action being attempted.
When this code can arise Your assigned role or permission set does not authorize the requested operation.
How to prevent it Use an individual account, complete required authentication, keep the selected organization correct, and sign out of shared devices.
Steps to resolve 1. Record the exact code, the time of the attempt, and the trace ID when one is shown. 2. Review the affected record or request in the active organization and correct the condition described above. 3. Confirm that you are in the correct organization, then ask an administrator to review your role and permissions. 4. Retry once after the underlying condition is corrected. Do not repeatedly resubmit a financial, payroll, or integration operation without checking its current state.
When to contact support Open a protected support ticket only after the preventive and resolution steps have been completed. Include the code, trace ID, affected module, time of occurrence, and non-sensitive business context. Never include passwords, tokens, or full personal identifiers.