1. Supported Achieve work Eprecus Achieve Mobile supports the candidate, learning, and workforce-development workflows available to the signed-in organization and profile.
2. Feature permissions The app can request camera, microphone, speech recognition, photo access, location-aware workflow access, and notifications when an enabled feature requires them. Grant only the permissions needed for the feature you are using.
3. Before reporting a problem Confirm the active profile, app version, operating-system version, connection, device time, and whether the problem occurs before or after a document, photo, recording, or notification step.
4. Safe recovery Refresh the application and retry a failed upload or submission only once after checking the record state. Avoid deleting source evidence until you know whether the earlier upload completed.