1. Supported employee work Eprecus ESS Mobile supports employee self-service, including permitted profile changes, leave requests, payslip access, timeclock, documents, and notifications. Employees should use only their own account.
2. Before reporting access trouble Confirm the organization key when used, username or email, device date and time, app version, and network connection. Stop after repeated failed attempts rather than continuing to guess a password or PIN.
3. Timeclock and location Timeclock behavior can depend on tenant policy, device time, active connection, location permission, and work-location controls. Review time history after clocking in or out and report a missing punch promptly.
4. Permissions and support Camera, notifications, biometrics, and location are optional unless an employee starts a feature that depends on them. HR or a tenant administrator controls employee record, policy, and account-link decisions.