8.7.3 Route Omnichannel Orders into Warehouse Fulfillment
Warehouse fulfillment begins only after the selling or integration team has converted the customer request into a live linked order inside Eprecus. Volume 7 owns connector pulls, queue conflicts, and mapping corrections. Volume 5 owns the customer-facing order, address, and fulfillment promise. Volume 3 starts only when the warehouse receives a linked order that is ready for physical picking.
Open the linked order in POS Orders, the warehouse work list, or the internal pending order list used by your branch. Confirm the order already carries the required customer-facing details: delivery or pickup type, destination address, requested time, and any special shipping directions. Do not start picking if the order is still waiting on import, customer mapping, SKU mapping, or stock-sync correction. Send those issues back to the integration or sales owner before warehouse handling begins. When stock must be supplied from another location, complete the replenishment move in Transfer Workflow before the branch promises dispatch from current on-hand stock. Release the order to the pick team only after the ERP order is linked, the branch ownership is clear, and the warehouse can physically fulfill it.
STRATEGIC TIP: Keep the warehouse team working from imported ERP orders rather than from marketplace emails or chat screenshots. The imported queue row gives you one controlled source for quantity, address, requested date, and conflict status.