What this code means Webhook delivery failed.
Modules where it appears Primary module: Integrations and API. This code can be returned by the Eprecus web portal, public API, or supported mobile application whenever that client invokes the affected module. The exact screen or endpoint depends on the action being attempted.
When this code can arise The destination rejected the request, timed out, or could not be reached.
How to prevent it Use the documented API version, scoped credentials, validated payloads, HTTPS endpoints, and monitored connector or webhook health.
Steps to resolve 1. Record the exact code, the time of the attempt, and the trace ID when one is shown. 2. Review the affected record or request in the active organization and correct the condition described above. 3. Check the destination URL, TLS certificate, authentication, response status, and retry policy. 4. Retry once after the underlying condition is corrected. Do not repeatedly resubmit a financial, payroll, or integration operation without checking its current state.
When to contact support Open a protected support ticket only after the preventive and resolution steps have been completed. Include the code, trace ID, affected module, time of occurrence, and non-sensitive business context. Never include passwords, tokens, or full personal identifiers.