8.7.5 Assign Tracking Numbers and Hand Over to Couriers or 3PL Partners
Eprecus currently supports warehouse dispatch operations through the live order, the printed picking slip, and the fulfillment details captured in POS. Where the carrier or 3PL provides an external tracking reference, record that reference inside the order review workflow before the order leaves the branch.
Open the order and verify the final delivery details in Order Fulfillment Meta Options, especially Delivery timestamp and Shipping directions. Record the carrier name, vehicle run, airway bill, or courier tracking reference in Transaction notes so the service desk, dispatch team, and finance reviewers can all see the same handoff evidence. If the order is leaving through an outside delivery company, note the handoff time, driver or runner name, and carton count on the printed picking slip before release. When dispatching from a central warehouse to a branch pickup point, complete the stock movement in Transfer Workflow first, then release the customer-facing order only after the receiving branch confirms arrival. If a channel order still needs import or technical correction, return it to the integration owner in Volume 7 rather than using warehouse notes as a workaround.