PLATFORM Platform Operations task guide
8.4.3 Apply Payments, Void, Send Reminders, and Rerun Open the tenant invoice. Record payment or review payment history. Void only when the invoice is invalid and approved for correction. Send reminders or rerun the invoice when recalculation is authorized.
Open the tenant invoice. Record payment or review payment history. Void only when the invoice is invalid and approved for correction. Send reminders or rerun the invoice when recalculation is authorized.
Source: Eprecus user manuals, vol-06-platform-ops.pdf