PAYROLL Payroll and HR task guide

Common Correction Paths

8.15.4 Common Correction Paths If you see this problemGo here in the portalTypical correction Employee missing from payeesHR Directory > employee > ContractsCheck pay cycle, effective dates, and payroll enablement. EFT payroll blockedHR Directory > employee > BankAdd or reactivate the employee bank account. Hours not flowingManual Hours or Time & AttendanceApprove hours or correct attendance records. Unexpected deduction or allowanceRecurrent Management or employee Recurring tabReview active recurring items and tax class. Leave-related pay issueLeave ManagementConfirm leave status, dates...

8.15.4 Common Correction Paths

If you see this problemGo here in the portalTypical correction Employee missing from payeesHR Directory > employee > ContractsCheck pay cycle, effective dates, and payroll enablement. EFT payroll blockedHR Directory > employee > BankAdd or reactivate the employee bank account. Hours not flowingManual Hours or Time & AttendanceApprove hours or correct attendance records. Unexpected deduction or allowanceRecurrent Management or employee Recurring tabReview active recurring items and tax class. Leave-related pay issueLeave ManagementConfirm leave status, dates, and timing relative to the payroll period.

Source: Eprecus user manuals, vol-01-payroll-hr.pdf