ESS
Plain-language instructions for employees using payslips, leave, profile, timeclock, and support features.
8.8.3 Addresses Open ESS menu My Address. Select Add Address. Complete the structured address fields (street/city/region/postal code/country) as presented. Select an address Role (example: HOME) and whether it is Primary. Select Save.
Read article8.5.1 Check Timeclock Status Open the ESS menu, then select Timeclock or your organization's time screen. Select Status. Confirm whether you are currently clocked in, on break, or clocked out.
Read article8.5.2 Clock In When you clock in or out, the Timeclock screen may ask for these checks or fields: FieldTypeNotes BranchRequiredSelect the branch or location where you are working. Location CheckOptionalYour organization may capture your device location when location checking is required for the punch. Location AccuracyOptionalUsed to confirm that your device location is accurate enough for punch approval. Biometric ConfirmationOptionalSome organizations ask for fingerprint, face check, or another identity confirmation before a punch is accepted. Session Safety CheckOptionalESS may silently...
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Read article8.5.4 Clock Out Open Timeclock, then select Clock Out. Confirm the branch and any required on-screen checks. Submit.
Read article8.8.2 Contact Details Open ESS menu My Contact Details. Select Add. Complete fields: Kind: EMAIL | PHONE | SOCIAL | OTHER ContactType: PERSONAL | WORK | MOBILE | HOME | OTHER Platform (optional; used for social handles) Value (required; e.g., email address or phone number) Primary Contact on or off Select Save.
Read article8.7.1 Create an HR Request Open ESS menu HR Requests (or equivalent). Select Create Request. Complete the request details (subject, message/body, category where applicable). Select Submit. Upload supporting attachments if needed.
Read article8.0.1 Day-Zero Setup Dependency This manual assumes the organization already completed day-zero platform setup and employee provisioning. Before employees use ESS, confirm the foundational setup in Volume 6: Platform Operations and the employee records in Volume 1: Payroll & HR are already in place. Employee records, branch assignments, departments, and reporting relationships are already created. ESS login access, approval routes, and notification rules are already enabled for the tenant. Leave types, leave balances, payslip publishing rules, and timeclock policies are already configured....
Read article8.3.4 Download Payslip PDF If your organization enables ESS PDF export, you can download a PDF version of your payslip. Open the desired payslip. Select Download PDF. If your organization provides multiple layouts, choose the payslip format you prefer. PLATFORM WARNING: If PDF export is not available for your organization, contact HR or Payroll support for assistance.
Read article8.8.1 My Profile Open ESS menu My Profile. Review your identity and employment details (read-only where governed by policy). Update your profile picture if allowed.
Read article8.10.1 Notification History Open ESS menu System. Select Notification History. Review alerts, approvals, and system messages.
Read article8.2.1 Open the Dashboard Open the ESS menu. Select Dashboard. Review the current announcements/notices and quick tiles (your tenant may customize dashboard tiles).
Read article8.3.2 Payslip Summary Fields (What You Are Seeing) The ESS payslip list includes, at minimum, these fields: FieldMeaning Payslip NumberThe reference number for the payslip record. Net PayYour take-home pay after deductions. Gross PayYour total earnings before deductions. Total DeductionsThe full deduction amount applied for the period. Pay PeriodThe start and end dates covered by the payslip. Processed DateThe date payroll was completed for that payslip.
Read article8.2.2 Read Notices Notices are your organizations broadcast communications. If a notice is present, read it fully before you submit a leave request or expense claimmany tenants use notices to communicate policy windows and submission cutoffs. STRATEGIC TIP: Confirm submission cutoffs early. Leave requests and expenses entered after cutoff can be valid but may be processed in the next payroll cycle.
Read article8.10.2 Report an Issue (Support Tickets) Open ESS menu Report an Issue. Enter a clear subject and description. Select priority/category if available. Submit.
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Read article8.6.3 Review Expense Claim History Open My Expense Claims. Use filters (if present) to view statuses (submitted, approved, rejected, paid-through-payroll). Open a claim to review notes and attachments.
Read article8.7.3 Review My Requests Open ESS menu My Requests. Filter by status and search keywords where available. Open a request to view updates and attachments.
Read article8.4.4 Review Your Leave Requests Open the ESS menu, then select Leave Requests. Use the Status filter (if available) to view Pending/Approved/Rejected requests. Open a request to read approval notes or rejection reasons.
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Read article8.5.3 Start and End a Break While clocked in, open Timeclock, then select Start Break. Choose a Break Type if your organization tracks different break categories. Optionally add Notes for context. To return, select End Break.
Read article8.4.3 Submit a Leave Request Fill in the leave request form exactly as it appears on screen so HR can approve it without returning it for correction. Open the ESS menu, then select Leave Requests. Select New Leave Request. Complete the form: Leave Type as shown in the drop-down list Start Date End Date Reason if your organization asks for approval notes Exclude Weekends if your policy counts only working days Select Submit. PLATFORM WARNING: The system validates date ranges. End date must be on or after start date. If your organization enforces notice periods or documentation (e.g....
Read article8.7.2 Submit an Anonymous Message If your organization allows anonymous reporting, use the Anonymous Message feature. Open ESS menu Anonymous Message. Enter the message content carefully and factually. Select Submit. Upload attachments only when necessary (avoid unnecessary PII).
Read article8.6.1 Submit an Expense Claim Use the expense form exactly as shown in ESS. Clear descriptions, correct dates, and receipt images help your approver finish the claim faster. Open the ESS menu, then select My Expense Claims. Select New Expense Claim. Complete fields: Expense Date Description Amount Currency if your organization allows claims in more than one currency Expense Category or Account if your organization asks you to choose a spending category Select Submit.
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Read article8.6.2 Upload Expense Attachments Open the submitted claim. Select Add Attachment. Choose the file (receipt image/PDF) and upload.
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Read article8.3.1 View Compensation History Open the ESS menu. Select Compensation History. Review your recent published or paid payslips (up to 20 recent entries may be shown).
Read article8.3.3 View Detailed Payslip Open a payslip from your list. Select View Details (or the equivalent in your ESS interface). Review payslip line items, including earnings and deductions.
Read article8.4.1 View Leave Balances Open the ESS menu. Select Leave Requests or Leave. Open the Balances area (label varies by tenant UI). Select a Year if required.
Read article8.4.2 View Leave Calendar Open the ESS menu. Select Leave Calendar (or open it from Leave Management). Choose a date range (start date and end date).
Read article8.5.5 View Timeclock History Open Timeclock, then select History. Choose a start and end date. Review entries and approval status.
Read article8.0.2 What This Module Sends / What This Module Receives DirectionModule handoffOperational meaning ReceivesPayroll & HR -> ESSPublished payslips, leave balances, notices, approval results, and timeclock rules appear in ESS only after administrators release them. ReceivesSecurity -> ESSSession policy, device trust, and sign-in protections determine whether employees can enter ESS and which self-service actions are allowed. SendsESS -> HR and PayrollLeave requests, punch events, employee profile updates, and HR requests move back to operational teams for approval or payroll consideration....
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